Greenbrier Coffee & Tea Company is located in Gatlinburg, TN right before the entrance to The Great Smoky National Park. We work hard to provide the highest quality products for our customers. Your happiness is our number one concern!
651 Parkway #103
Gatlinburg, TN 37738
1-865-436-3307 (between 9:00 am and 6:00 pm EST)
greenbriercoffeetea@yahoo.com
Gatlinburg, TN 37738
1-865-436-3307 (between 9:00 am and 6:00 pm EST)
greenbriercoffeetea@yahoo.com
Shipping Information:
Orders ship out in 2-3 business days. Then you pick how fast you would like it sent. Our website will quote the current UPS rates for you!
We make every possible effort to deliver the best product to you. If for some reason the product does not arrive in good condition give us a call or email within 2 days of recieving the product. This way we can discuss how to correct any issues. We will allow returns as long as prior authorization is received before sending it to us. We offer a money back guarantee (we will not refund shipping charges). Cancellations of orders after the item is packaged will be charged 20% of the items cancelled. However, if the item is cancelled before being packaged for shipping 100% of your money will be refunded (as long as we are contacted by phone or email).
Frequently Asked Questions:
How can I check the status on my order? An email with tracking informtion will be sent to you from UPS. If you have any additional questions contact us by email or phone and we will be happy to help you.
How do I contact you? greenbriercoffeetea@yahoo.com
What shipping options do you offer? We offer the same services that your local UPS offers. UPS ground, 2 day, next day, etc. When you place your order you will see the times available for shipping and the costs so you can make the best decision to meet your needs.
How do I get on your email list and what will be sent to me? We will be sending out coupons, information on new products, and more! If you would like to be a part of our emailing list let us know by sending us your address to greenbriercoffeetea@yahoo.com.
Orders ship out in 2-3 business days. Then you pick how fast you would like it sent. Our website will quote the current UPS rates for you!
We make every possible effort to deliver the best product to you. If for some reason the product does not arrive in good condition give us a call or email within 2 days of recieving the product. This way we can discuss how to correct any issues. We will allow returns as long as prior authorization is received before sending it to us. We offer a money back guarantee (we will not refund shipping charges). Cancellations of orders after the item is packaged will be charged 20% of the items cancelled. However, if the item is cancelled before being packaged for shipping 100% of your money will be refunded (as long as we are contacted by phone or email).
Frequently Asked Questions:
How can I check the status on my order? An email with tracking informtion will be sent to you from UPS. If you have any additional questions contact us by email or phone and we will be happy to help you.
How do I contact you? greenbriercoffeetea@yahoo.com
What shipping options do you offer? We offer the same services that your local UPS offers. UPS ground, 2 day, next day, etc. When you place your order you will see the times available for shipping and the costs so you can make the best decision to meet your needs.
How do I get on your email list and what will be sent to me? We will be sending out coupons, information on new products, and more! If you would like to be a part of our emailing list let us know by sending us your address to greenbriercoffeetea@yahoo.com.
